Multichannel Payments

Actionable multichannel payment analysis

The Logic Group Quotation Logo

"More than 50% of the public interviewed early January 2009 have not shopped on-line over the previous month."

The Imperatives for Customer Loyalty -The Logic Group and Ipsos MORI Survey, 2009

In today’s payment environment, the mix of tightening regulations, consolidation of markets with multichannel interactions and ever-changing customer behaviour make business decisions totally dependant on up-to-date, actionable information.

 

Information management

Our reporting capabilities provide you with a wealth of information about your card payment transactions. We provide an easy-to-use environment that helps you understand seasonal trends, year on year analysis or granular insights on your payment transactions.


Our information management packages provide:

  • Secure access to real-time reports
  • User specific reporting sets serving clearly defined business roles
  • The ability to export reports in a variety of standard formats making it easy to review/import data for financial reconciliation
  • Aggregate reporting providing summaries of transactional activity for all business channels
Insight

When you want to delve deeper into your card transactions data, our expert consultants can provide you with insight across a variety of key areas:

  • Operational performance
  • Merchant service charge (MSC) analysis
  • Multichannel analysis
  • Card usage trends
 

How loyal are your customers?

Customer Loyalty SurveyWith barely half of UK consumers (52%) saying that they are members of a loyalty scheme, significant opportunities exist to develop loyalty. Download The Imperatives for Customer Loyalty survey now.